PROCESSING TIME:

The time needed to prepare the order for shipping will vary depending upon the order itself and where it’s to be shipped. In most circumstances, the order will ship within 2-3 business days upon receipt of the order.  

SHIPPING TIMES:

North America: 3-5 business days after 48-72 hour processing time.

We’ll do our best to meet the shipping estimates but can’t always guarantee them. The delivery time will depend on the carrier you select to ship your purchase. Once the package is scanned by the Post Office, we have no control over how long the package will take to arrive. I am not liable or responsible for any delays, re-routes, or failed deliveries of your packages. 

However, we always want to ensure you receive your purchase, so please contact us at info.cozycandles@gmail.com if you ever have any questions pertaining to the status of your order.

 

CUSTOMS AND IMPORT TAXES:

Buyers are responsible for any customs and import taxes that may apply. Cozy Candles is not responsible for delays due to customs.